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H&V News awards finalist logo

The H&V News awards finalists party!

posted on 22.03.19

Not only have we been chosen as finalists in the H&V News awards, but last week we were invited to a party to celebrate, courtesy of the award hosts.  Great fun was had by all and here's Steve, enjoying the hospitality!


The awards is in April and we're crossing everything - BRING IT ON!

We care about what our customers think!

Posted by Louise 21.03.19

Feedback from customers is essential. It helps us to ensure that we're doing a good job.  Here are some recent comments on our service...


"I wanted to thank MSPL for their excellent service in replacing our boiler so promptly last week, and installing the NEST system for us.  From start to finish, everyone I dealt with was friendly, helpful and efficient, and I would like to pass on our thanks."  Denise M


"We would like to thank you very much for the help and assistance you gave us today in getting our boiler repaired and getting the insurance policy sorted. I spoke with you at 7am and by 12noon the boiler engineer had turned up and fixed the problem and the boiler is all working again.

We would also like to thank the boiler engineer (MPSL) who was excellent and didn't waste any time in working out the fault and getting it sorted.

Thanks to all involved in this."  Mr & Mrs F, Stokenchurch


"Feedback to the excellent work carried out - I rang back customer to see if job was complete and she was very very happy."    AXA Assistance

H&V News awards finalist logo

WOW - we're finalists!

We're delighted to announce that we are finalists in the National H&V News awards in the category for small business!


To have received nomination is fantastic, but to be finalists is amazing!

MPSL owner Louise will give a presentation to the judging panel at the beginning March and the awards event will take place at the Savoy Hotel in London at the end of April!


Woohoo! Go team MPSL!

Giving St Aloysius Catholic School a helping hand...

Posted by Louise 17.01.19

We just love playing an active part in the Community, so we were chuffed to receive this note today from a member of the PTA at St Aloysius Catholic School in Oxford...

"You very kindly donated a new Ideal Logic Boiler as one of our auction prizes last November.  I would personally like to thank you, your item raised £500.00.  Our total raised in the auction was £2,300. 

The money raised is going towards the replacement of the school playground, which is vital, and we could not do it without the generous help of people like yourself.

Once again, thank you very much."

TIPS

How to prevent Carbon Monoxide in Your Home!

Carbon Monoxide is a colorless, odorless gas produced by burning any carbon-containing material, including gasoline, propane, or coal. CO is very dangerous; it replaces oxygen in the blood and interferes oxygen to cells in the body. Making sure your home is safe from Carbon Monoxide is easy!

Danger icon

KNOW THE RISKS OF CARBON MONOXIDE

Anything that burns a fuel; such as a furnace, fireplace or car can produce Carbon Monoxide. 

PREVENT EMISSIONS IN YOUR HOME 

High-quality ventilation is critical for avoiding CO poisoning. Do not start a car, fire up a grill or stove, or run a generator in a closed area. 

SCHEDULE REGULAR MAINTENANCE 

Make sure to select expert tradesmen to install your fuel-burning devices and set up the appropriate venting for each device.

KEEP YOUR VENTS CLEAR


During or after a storm, make sure nothing is obstructing the outside stack or vent for your dryer, stove, furnace and fireplace, 

USING THE RIGHT PAINT

Water-resistant paints and wallpapers really help in the prevention of damp and mould.

Leave to ventilate. 

Opening windows and doors on a dry, warm day will allow air to circulate through the house.

AVOID CREATING MOISTURE

Simple tasks such as doing your washing can put your home in risk of damp. Hang your washing outside away from the house or fit in a tumble-dryer. After using the shower, even dabbing the moisture off the mirror can help keep your home damp-free!

LOOK AFTER YOUR HOME'S EXTERIOR

Keep on top of outdoor home maintenance, such as keeping your gutters and drains clear and functioning. Avoiding these tasks can cause leaks, structural damage or rising damp.

CONDENSATION

Condensation is the leading cause of damp. Condensation occurs when steam comes in contact with a cold surface, such as a wall or a window. Double glazed windows, under floo heating or wall and roof insulation are the most cost effective changes you can make to your home.

Congratulations 

To our very own roofer Zeb, for completing Tough Mudder 2017!

07/05/2017

Recent tips & Reviews...

I just wanted to let you know that the Engineer (Mickey) who came to me last Tuesday, was brilliant. I have had ongoing issues with my boiler since November with each engineer replacing a part in boiler but not resolving the issue as boiler continues to stop working! Mickey was the first engineer to ask to look at my tank , where he found the reason for the boiler stopping frequently. Unfortunately as at the time he came the boiler had started up again ( very random) it was unable to be fixed. Mickey explained why the boiler wasn't working and I full understood this , a first! Well done .He was polite and courteous throughout. More than can be said for the engineers I had from another company whom I refused to have back in the house as they were rude and I felt intimidated with them in the house . Once again thank you for sending such a brilliant engineer, and if my boiler stops again I sincerely hope its Mickey who comes to fix it as I have confidence in his ability to fix it once and for all 😀.

Kind regards, B Donovan

How to choose the right man for the job!

The first thing you need to do in selecting the right trader is to search companies around your area. Use the internet, local papers and ask your friends and anyone who has recently had work done in their home. "Trust a Trader", "Which Trusted Traders" and "Check a Trade" are three of the main websites that help you decide who's best for the job.

Thank you!

We've earned a 5 Star Rating on Trust a Trader! Thank you to all our customers for your ratings and reviews! If you'd like to leave us a review on Trust a Trader. We've earned a 9.8/10 rating on Check a Trade! Thank you to all our customers for your ratings and reviews! 

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MPSL Emergency Services is a trading name of Mayles Property Services Ltd. Registered in England & Wales. Registered Company Address: 3 Grove Farm Cottages, Grove, Leighton Buzzard, LU7 0QU. Registered Company No: 08007509. VAT No: 133 874 893. Gas Safe No: 565059. FCA No: 783516.
“Mayles Property Services Limited is authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender and offer credit facilities from a panel of lenders.”